Services

Six practices, staffed as one team around the question you bring us.

All services

+4.2 pts

Average revenue growth over plan, three years on

Services

Strategy & Growth

15–25%

Typical reduction in addressable cost

Services

Operations & Performance

3.1x

Median return on AI use cases we have taken to production

Services

Digital & AI

92%

Of transformation milestones delivered on time across recent programs

Services

Transformation & Change

112%

Average delivery against announced cost savings

Services

Mergers & Acquisitions

-20%

Typical reduction in management layers and spans below five

Services

People & Organization

Services

Six practices, staffed as one team around the question you bring us.

All services

+4.2 pts

Average revenue growth over plan, three years on

Services

Strategy & Growth

15–25%

Typical reduction in addressable cost

Services

Operations & Performance

3.1x

Median return on AI use cases we have taken to production

Services

Digital & AI

92%

Of transformation milestones delivered on time across recent programs

Services

Transformation & Change

112%

Average delivery against announced cost savings

Services

Mergers & Acquisitions

-20%

Typical reduction in management layers and spans below five

Services

People & Organization

SERVICES

Six practices, staffed as one team

Six practices, staffed as one team

Six practices, staffed as one team

Six practices, staffed as one team

We build each engagement around the question, not the practice. Most draw on two or three of these, led by one partner who answers for the result.

01

Corporate and business-unit strategy, portfolio choices, pricing and market entry for leadership teams that need a plan they can fund and defend to the board.

Our core market is flattening. Where does the next decade of growth come from?

Which of our businesses should we fund, fix, or sell?

Are we priced correctly, and how much margin are we leaving with customers?

Is this adjacent market worth entering, and should we build, buy, or partner?

How do we turn a strategy document into decisions the organization will act on?

What would an activist investor say about our portfolio, and are they right?

+4.2 pts

Average revenue growth over plan, three years on

12 weeks

Typical time from first meeting to board-ready strategy

70%

Of strategy clients ask us back to help deliver it

02

Cost transformation, procurement, supply chain and service operations, designed with the people who run them and tracked against the P&L rather than a slide.

Our costs grew faster than revenue for three years running. Where did the money go?

We have run cost programs before. Why did the savings come back?

How much are we overpaying our suppliers, and how do we fix it without breaking supply?

Our service levels are slipping even though headcount is up. What is wrong?

Can we take cost out without cutting into the capabilities we need for growth?

How do we run operations so performance is visible every week, not every quarter?

15–25%

Typical reduction in addressable cost

88%

Of committed savings still visible after 24 months

6–9 months

Typical payback on the program

03

AI and analytics use cases, technology strategy and data foundations, selected on business value and delivered into the workflows where people make decisions every day.

We have twenty AI pilots. Which ones should we scale, and which should we stop?

Our technology budget keeps growing. What are we actually getting for it?

Is our data good enough to support AI, and what would it cost to fix?

How do we get frontline teams to trust and use the models we build?

Should we build our own capabilities, buy them, or work with a partner?

3.1x

Median return on AI use cases we have taken to production

14 weeks

Typical time from use case selection to live operation

-30%

Average reduction in run cost after a technology review

04

Enterprise transformation design, program leadership and change management for leadership teams taking on multi-year change with real financial targets.

We have launched a transformation. How do we know whether it is on track?

Our programs keep slipping. Is the problem the plan, the people, or the governance?

How do we run a transformation while still hitting this year's numbers?

How do we bring middle managers with us instead of around them?

Which initiatives should we stop so the important ones get done?

What should the board see each quarter to judge progress honestly?

92%

Of transformation milestones delivered on time across recent programs

2.4x

Average return on program cost by month 18

+19 pts

Typical rise in employee confidence in the change

05

Deal strategy, commercial and operational due diligence, merger integration and carve-outs for corporate acquirers and the boards that approve their deals.

Is this target worth the price, and what does the seller's plan leave out?

How much of the announced savings can we actually deliver, and how fast?

What should happen on day one, and what can safely wait?

How do we keep the best people from both companies through the integration?

We want to sell a division. How do we separate it without damaging what remains?

112%

Average delivery against announced cost savings

140+

Transactions supported since 2009

4 weeks

Typical commercial due diligence

06

Organization design, leadership effectiveness, workforce planning and culture for companies whose structure has grown faster than their clarity about who decides what.

Our organization has too many layers. How many do we actually need?

Who should decide what, and why does every decision end up with the executive team?

Is our leadership team set up to run the strategy we just agreed?

What skills will we need in five years, and how many people with them?

How do we redesign the organization without losing the people we most need?

Our culture is described as collaborative, so why does nothing get done?

-20%

Typical reduction in management layers and spans below five

35%

Faster decisions, measured on major approvals

9 in 10

Critical roles retained through redesign

HOW WE WORK

From diagnosis to delivered results

From diagnosis to delivered results

From diagnosis to delivered results

From diagnosis to delivered results

Every engagement follows the same four steps. What changes is how long each takes and who from your side is in the room.

01

2–4 weeks

Diagnose

We take the business apart with your numbers, your customers and your front line, and agree what is really driving the problem.

02

3–6 weeks

Decide

We put two or three real options in front of the board, each with its cost, its risk and what it asks of your people.

03

3–12 months

Deliver

Our team works inside yours to land the plan: owners, milestones, a weekly cadence and a scorecard everyone can read.

04

Ongoing

Sustain

We hand over the tools and the habits, then check in at six and twelve months to make sure the gains have held.

Have a decision on the table?

Tell us what you are weighing. A partner will reply within two working days, and the first conversation is on us.

Have a decision on the table?

Tell us what you are weighing. A partner will reply within two working days, and the first conversation is on us.

Have a decision on the table?

Tell us what you are weighing. A partner will reply within two working days, and the first conversation is on us.

Have a decision on the table?

Tell us what you are weighing. A partner will reply within two working days, and the first conversation is on us.

Buy template

Webinar: scenario planning for the 2027 board calendar

scenario-planning-2027-webinar

Event

Elena Marsh and Priya Raman

A one-hour online briefing for directors and executives on building scenarios, triggers and prepared moves into the board's regular cycle.

Scenario planning that boards will actually use

scenario-planning-for-boards

Article

Elena Marsh and Thomas Reid

Most board scenario exercises produce a thick report and no decisions. A lighter approach, tied to triggers and pre-agreed moves, makes them useful.

Making cost savings last: a breakfast roundtable for CFOs

making-cost-savings-last-roundtable

Event

David Okafor and Hannah Cole

A closed-door breakfast in London for finance leaders planning their next cost program, built on the findings of The CFO Cost Agenda 2026.

Operations AI Benchmark 2026: from pilots to the P&L

operations-ai-benchmark-2026

Report

Marcus Lindqvist and Priya Raman

How 286 operations leaders are using AI in maintenance, planning and quality, how much of it reaches production, and what the companies seeing returns do differently.

Zero-based organization design, done properly

zero-based-organization-design

Article

Hannah Cole

Designing an organization from a blank page sounds radical. Done well, it is the most practical way to remove layers and duplication without starting a political war.

The first 100 days after a merger

first-100-days-after-a-merger

Article

Lukas Brenner and Amara Nwosu

The first hundred days after closing set the pace for everything that follows. What to settle before day one, what to do quickly, and what to leave alone.

The CFO Cost Agenda 2026: why savings fade and what keeps them

cfo-cost-agenda-2026

Report

Thomas Reid and David Okafor

A survey of 412 chief financial officers on cost programs, how much of the savings survive, and the practices that separate durable results from temporary ones.

Making AI pay back in operations, not in pilots

making-ai-pay-back-in-operations

Article

Marcus Lindqvist and Kenji Watanabe

Most operations AI never leaves the pilot stage. The few use cases that pay back share a set of traits that have little to do with the model itself.

Pricing power after the inflation years

pricing-power-after-inflation

Article

Elena Marsh and Priya Raman

Companies raised prices faster than costs between 2021 and 2024. Customers remember. How to set prices now that the cover of general inflation is gone.

Why cost programs fail in year two

why-cost-programs-fail-in-year-two

Article

David Okafor and Thomas Reid

Most cost programs hit their first-year targets. The savings disappear in the second year, for reasons that are predictable and largely avoidable.

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